Privacy Policy

Effective Date: March 2026

At Printer User Assist, we value your privacy. This policy explains how we collect, use, and protect your information when you use our independent printer support services.

1. Information We Collect

We only collect information that you voluntarily provide through our request form, including:

Name and contact information (Email and Phone Number).
Printer make and model.
Description of the technical issue you are facing.

2. How We Use Your Information

Your data is used strictly to:

Provide instructional technical support.
Contact you regarding your specific service request.
Improve our troubleshooting guidance.

3. Data Security & Remote Access

Crucial Security Notice: Printer User Assist never requests or uses remote access software (such as AnyDesk or TeamViewer). We provide help exclusively through instructional guidance. We implement industry-standard security measures to protect your submitted data from unauthorized access.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when required by law or to process payments for services rendered.

5. Your Rights

You may request to have your personal data removed from our records at any time by contacting us at support@printeruserassist.com.